ttk99 Privacy Policy
Your privacy matters at ttk99. This Privacy Policy explains precisely what personal data we collect, why we collect it, how we use and protect it, and what rights you hold as a registered player on ttk99.net.
Identity & Registration Data
We collect your name, date of birth, Bangladesh mobile number, and NID details during registration and KYC verification to confirm your identity and comply with age-restriction requirements.
Payment Information
Transaction records, bKash and Nagad account references, deposit and withdrawal histories are stored securely. We do not store full card numbers — only masked references used for fraud prevention.
Gameplay & Betting Activity
Game session logs, bet amounts, win/loss records, and sport betting selections are recorded to deliver a personalised experience, resolve disputes, and detect fraudulent behaviour.
Technical & Device Data
IP address, browser type, operating system, device identifiers, and session timestamps are automatically collected when you access ttk99.net to maintain platform security and improve performance.
Communications Data
Emails, live chat transcripts, and support ticket records are retained to track issue resolution, improve customer service quality, and maintain an accurate record of commitments made to players.
No Data Selling — Ever
ttk99 does not sell, rent, or trade your personal data to third-party marketers. Data is shared only where strictly necessary for platform operations, legal compliance, or fraud prevention.
Data We Collect
ttk99 collects personal data from you through several channels: directly when you register an account or contact our support team, automatically as you browse and play on ttk99.net, and from third-party payment processors such as bKash, Nagad, Rocket, and Upay when you make deposits or request withdrawals. The categories of personal data we collect are described below.
Registration and Identity Data
When you create your ttk99 account, we collect your full legal name, date of birth, email address, Bangladesh mobile phone number, and a chosen username and password. This information is required to set up and authenticate your account, enforce our one-account-per-player policy, and verify that you meet our minimum age requirement of 18 years.
KYC Verification Data
To process withdrawals and comply with responsible gaming and anti-money laundering standards, ttk99 requires identity verification documents. These may include a copy of your Bangladesh National Identity Card (NID), a valid passport, a recent utility bill showing your residential address, or a mobile banking statement. This documentation is handled with the highest level of confidentiality and is used exclusively for verification purposes.
Financial Transaction Data
ttk99 records all deposits and withdrawals associated with your account, including the payment method used (e.g., bKash, Nagad), transaction reference numbers, amounts in BDT (৳), timestamps, and the status of each transaction. For card-based payments via Visa or Mastercard, only the last four digits and card expiry are stored — full card numbers are never retained on our servers.
Gameplay and Betting Data
Every game session, bet placed, and wagering outcome associated with your ttk99 account is logged. This includes live casino sessions (Evolution Gaming, Ezugi), slot spins (Pragmatic Play, NetEnt, Microgaming), crash game rounds (Spribe), and all cricket and sports betting markets including BPL, IPL, T20 World Cup, and other events. Gameplay data is used for account management, dispute resolution, bonus tracking, and responsible gaming monitoring.
Technical and Automatically Collected Data
When you visit ttk99.net, our servers automatically record your IP address, the browser and operating system you are using, your device type and screen resolution, referring URLs, pages visited, and session duration. This technical data is collected via server logs and analytics tools and is used to maintain platform security, optimise performance, and detect anomalous access patterns.
Communications Data
If you contact ttk99 via our live chat service or by email at [email protected], we retain a record of that communication, including the date and time, the content of messages exchanged, and the resolution outcome. These records are used to improve the quality of our customer support and to maintain an accurate history of commitments made to individual players.
Data Minimisation: ttk99 collects only the personal data that is necessary for the purposes outlined in this Privacy Policy. We do not collect sensitive categories of personal data such as racial or ethnic origin, political opinions, religious beliefs, or biometric data beyond what is required for identity verification.
How We Use Your Data
ttk99 processes your personal data only for lawful, specified, and legitimate purposes. The following table summarises the primary purposes for which your data is used and the legal basis for each.
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account creation and authentication | Name, email, mobile number, password | Contractual necessity |
| Age and identity verification (KYC) | NID/passport, date of birth | Legal obligation |
| Processing deposits and withdrawals | Payment method details, transaction records | Contractual necessity |
| Fraud prevention and AML compliance | Transaction data, IP address, device data | Legal obligation / Legitimate interest |
| Personalising game recommendations | Gameplay history, betting preferences | Legitimate interest |
| Responsible gaming monitoring | Gameplay data, deposit patterns | Legal obligation / Legitimate interest |
| Customer support and dispute resolution | Communications data, account history | Contractual necessity |
| Sending promotional offers (with consent) | Email, mobile number, preferences | Consent |
| Platform analytics and performance | Technical data, session logs | Legitimate interest |
Marketing Communications
If you have opted in to receive promotional communications from ttk99, we may send you emails or SMS notifications about bonuses, seasonal promotions (such as Eid, Pohela Boishakh, BPL cricket season offers), and new game releases. You may withdraw your consent to marketing communications at any time by contacting our support team at [email protected]. Opting out of marketing will not affect the processing of your data for contractual or legal purposes.
Automated Decision-Making
ttk99 may use automated processes to flag accounts that display patterns consistent with fraudulent activity, bonus abuse, underage access, or problem gambling behaviour. Where such automated flags result in an account restriction, you have the right to request a human review of the decision by contacting [email protected]. ttk99 does not use automated profiling to make decisions that produce significant legal effects without human oversight.
Cookies & Tracking
ttk99.net uses cookies and similar tracking technologies to ensure the website functions correctly, remember your preferences, analyse usage patterns, and deliver a more relevant experience. A cookie is a small text file stored on your device by your web browser when you visit a website.
Types of Cookies We Use
- Strictly Necessary Cookies: These are essential for ttk99.net to operate. They include session authentication cookies that keep you logged in, security tokens that prevent cross-site request forgery, and load-balancing cookies that route your requests to the correct server. These cookies cannot be disabled without breaking core site functionality.
- Functional Cookies: These remember your preferences, such as your preferred game category, display settings, and language. Disabling functional cookies may reduce the quality of your experience on ttk99.net.
- Analytics Cookies: These help us understand how players use ttk99.net — which pages are visited most, which games are most popular, how long sessions last, and where users encounter errors. This data is aggregated and anonymised where possible.
- Third-Party Service Cookies: Our game studio partners (Pragmatic Play, Evolution Gaming, Spribe, NetEnt, Microgaming, Ezugi) may set their own cookies when you launch their games within the ttk99 platform. These cookies are governed by the respective studio's own privacy policies.
Managing Cookies
You can manage or disable cookies through your browser settings at any time. Most modern browsers allow you to block all cookies, allow only first-party cookies, or clear cookies on exit. Please note that disabling strictly necessary cookies will prevent you from logging in or using core features of ttk99.net. Instructions for managing cookies are available in the help documentation of your browser (Chrome, Firefox, Safari, Edge, Opera).
No Advertising Cookies: ttk99 does not use advertising or retargeting cookies to track your activity across other websites. We do not participate in third-party ad networks or allow advertising partners to place cookies on ttk99.net.
Data Sharing & Disclosure
ttk99 does not sell, rent, or trade your personal data to any third party for commercial purposes. Your personal data may be shared with third parties only in the following limited and necessary circumstances.
Payment Processing Partners
To process your deposits and withdrawals, ttk99 shares the minimum necessary transaction data with our payment partners: bKash, Nagad, Rocket, Upay, and the card processing networks for Visa and Mastercard. These partners receive only the data required to complete the specific transaction and are contractually prohibited from using your data for any other purpose.
Game Software Providers
When you play games on ttk99.net, your gameplay data and account identifiers are transmitted to the relevant game studio (such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, or Ezugi) to enable the game session and maintain accurate bet records. These studios are established, reputable operators who maintain their own data protection standards.
Legal and Regulatory Disclosure
ttk99 may disclose your personal data to law enforcement agencies, regulatory bodies, financial intelligence units, or other government authorities if required to do so by applicable law, court order, or as part of an investigation into suspected fraud, money laundering, or other criminal activity. In such cases, ttk99 will disclose only the minimum data required to fulfil the legal obligation.
Business Transfers
In the event that ttk99 or its parent entity undergoes a merger, acquisition, restructuring, or sale of assets, your personal data may be transferred to the acquiring entity as part of that transaction. In such circumstances, ttk99 will ensure that appropriate data protection standards are maintained and will notify affected players of any material change to how their data is processed.
Absolutely No Sale of Personal Data: Under no circumstances will ttk99 sell, auction, or otherwise commercially transfer your personal data to any third-party organisation for marketing, profiling, or data-brokerage purposes. This commitment applies regardless of the commercial value of the data or requests received from third parties.
Data Security
ttk99 treats the security of your personal data as a critical operational priority. We implement a range of technical and organisational measures designed to protect your data against unauthorised access, accidental loss, alteration, or disclosure.
Technical Safeguards
- 256-bit SSL/TLS Encryption: All data transmitted between your device and ttk99.net is encrypted using 256-bit SSL/TLS technology. The padlock icon in your browser's address bar confirms that your connection to ttk99.net is secure.
- Encrypted Data Storage: Sensitive personal data — including KYC documents, payment references, and account credentials — is stored in encrypted form within our secure server infrastructure. Passwords are hashed using industry-standard algorithms and are never stored in plaintext.
- Access Controls: Access to personal data within ttk99's internal systems is restricted on a strict need-to-know basis. Staff members are granted access only to the data necessary for their specific role, and all internal access is logged and auditable.
- Intrusion Detection and Monitoring: ttk99 maintains continuous monitoring of its platform infrastructure for suspicious activity, unauthorised access attempts, and anomalous data flows. Automated alerts trigger an immediate security review when unusual patterns are detected.
- Regular Security Audits: Our platform and data infrastructure are subject to regular internal and third-party security assessments to identify and remediate vulnerabilities before they can be exploited.
Your Role in Data Security
While ttk99 takes every reasonable precaution to protect your data, you also play an important role in keeping your account secure. You are responsible for choosing a strong, unique password for your ttk99 account, not sharing your login credentials with anyone, logging out of your account when using shared or public devices, and notifying ttk99 immediately if you suspect unauthorised access to your account. In the event of a suspected unauthorised access, contact our support team at [email protected] without delay.
Data Breach Notification: In the unlikely event of a personal data breach that poses a risk to your rights and freedoms, ttk99 will notify affected players as promptly as possible via the email address registered to your account, and will take immediate remedial action to contain the breach and prevent further exposure.
Data Retention
ttk99 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal, regulatory, or contractual obligations. The following retention periods apply.
| Data Category | Retention Period | Reason |
|---|---|---|
| Account registration data | Duration of account + 5 years post-closure | Legal and regulatory compliance |
| KYC verification documents | Duration of account + 5 years post-closure | AML and identity verification obligations |
| Financial transaction records | 7 years from date of transaction | Financial record-keeping requirements |
| Gameplay and betting logs | 3 years from date of session | Dispute resolution and audit purposes |
| Customer support communications | 3 years from date of communication | Service quality and dispute management |
| Technical and device logs | 12 months from collection date | Security monitoring and platform analytics |
| Marketing consent records | Until consent is withdrawn + 2 years | Evidence of lawful marketing basis |
When the applicable retention period expires, personal data is securely deleted or anonymised in accordance with ttk99's internal data deletion procedures. Anonymised or aggregated data that cannot be used to identify any individual may be retained indefinitely for statistical and analytical purposes.
Account Closure and Data Retention
If you request to close your ttk99 account, your personal data will be retained for the post-closure periods specified in the table above. This is required to comply with anti-money laundering regulations, respond to any future legal claims or regulatory enquiries, and honour any outstanding obligations under these Terms. You may not request immediate deletion of all data upon account closure where such deletion would conflict with a legal retention obligation.
Your Privacy Rights
As a registered player on ttk99.net, you have a number of rights in relation to the personal data we hold about you. ttk99 is committed to honouring these rights in a timely and transparent manner. To exercise any of the rights described below, please contact our support team in writing at [email protected] with the subject line "Privacy Rights Request". We will respond within 30 days of receiving a verified request.
Right of Access
You have the right to request a copy of the personal data that ttk99 holds about you. Upon a verified request, we will provide a summary of your data in a commonly used electronic format within 30 days. This includes your registration data, KYC status, transaction history, and any communications records associated with your account.
Right to Rectification
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it. You may update many of your account details directly through the ttk99 account settings page. For corrections to KYC documents or other sensitive records, please contact [email protected] with supporting documentation.
Right to Erasure
In certain circumstances, you have the right to request that ttk99 delete your personal data. This right applies where the data is no longer necessary for the purpose it was collected, where you withdraw consent and no other legal basis applies, or where the data has been unlawfully processed. Please note that this right is not absolute — ttk99 may be required to retain certain data for legal, regulatory, or fraud prevention purposes as described in the Data Retention section above.
Right to Restrict Processing
You have the right to request that ttk99 restricts the processing of your personal data in certain circumstances — for example, while the accuracy of data is being contested, or while an objection to processing is being considered. During a restriction period, ttk99 will store your data but will not actively process it for purposes beyond storage and legal compliance.
Right to Data Portability
Where ttk99 processes your personal data based on your consent or on the performance of a contract, you have the right to receive a copy of that data in a structured, commonly used, machine-readable format (such as CSV or JSON). You may also request that we transmit this data directly to another service provider where technically feasible.
Right to Object
You have the right to object to ttk99 processing your personal data for direct marketing purposes at any time, with immediate effect. You also have the right to object to processing carried out on the basis of legitimate interests, though ttk99 may continue processing if it can demonstrate compelling legitimate grounds that override your interests. To exercise your right to object, contact [email protected].
Identity Verification for Rights Requests: To protect your personal data, ttk99 will verify your identity before fulfilling any privacy rights request. You will be asked to confirm your registered email address, mobile number, and may be asked to provide KYC documentation. This step is taken to prevent fraudulent access to another player's data.
Policy Updates & Contact
ttk99 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or the services we offer. When material changes are made, we will publish the updated Privacy Policy on this page with a revised effective date. For significant changes that materially affect how your personal data is processed, we will notify you directly via the email address registered to your ttk99 account.
Continued use of ttk99.net following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed about how ttk99 protects your personal data. The current version of this Privacy Policy is always accessible at ttk99.net/privacy-policy.
Contact Our Data Team
If you have any questions, concerns, or requests relating to this Privacy Policy or the way ttk99 handles your personal data, please contact us using the details below. All data-related enquiries are handled in English and are responded to within 30 days of receipt.
- Email: [email protected] (subject line: "Privacy Enquiry")
- Live Chat: Available 24/7 via ttk99.net — click the live chat icon in the bottom corner of any page
- Response Time: Within 30 days for formal data rights requests; within 24 hours for general privacy enquiries
- Business Hours: Support available 24/7, Bangladesh Standard Time (BST, UTC+6)
Governing Version: This Privacy Policy is written in English and the English version is the sole authoritative version. Any translation provided for convenience is not legally binding. By using ttk99.net, you confirm that you have read and understood this Privacy Policy in its English-language form.
Your Data Is Safe at ttk99
Now that you understand how we protect your privacy, explore everything ttk99 has to offer — from live casino tables and cricket betting to thousands of slots — with complete confidence in your data security.